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Shipping Policies

All orders will ship no later than the next business day after the order was placed. We ship through UPS and USPS.  Delivery time depends on shipping method selected. Note: monogram orders take approximately 2-5 days to personalize. Expedited shipping can be applied to monogram items when they ship, but we cannot expedite the personalization process. Credit card authorization and shipping verification must be received prior to shipping.

Duo will contact you regarding back-ordered items and/or expected delays, as well as if any item you ordered is not currently in stock. We will also contact you if we need additional information for credit verification.

Duo is currently offering free United States Post Office economy shipping. UPS shipping and all expedited options require a shipping charge.

Please call us with any questions or concerns: (434) 979-1212